Collaboration software helps your teams or business units to work closely together on specific projects or assignments, keeping all members informed and deadlines on track. You can keep all applicable records, messages, files, and other information in one location and allow or control access to users. You can also keep communication open between members, groups, and business units, and identify and arrest work relationship concerns in the bud to ensure deliverables and plans are met. Likewise, collaboration software assists members to work together in real time even when separated by geography, a must-have when you have global or cross-continental teams.
Pricing details are a vital consideration when you evaluate SaaS vendors. Ask the vendor if they offer price safeguards and contractual flexibility. “Shelfware” has become a major issue in SaaS licensing as clients end up paying for more than they need. Plus, to get pricing predictability, customers are forced to subscribe to long-term contracts. Make certain you don’t get saddled with perpetual licensing and get locked in for a long period with a single vendor. Ask about easy exit policies that allow you to move on to another vendor if you are not satisfied with the services offered by the current one. Select a vendor that offers a handy standard annual termination facility as well as long-term cost protection.
Another key element to consider is whether the cloud vendor meets compliance and security requirements. Your business is answerable to staff members, customers, business partners, and regulators. Therefore, you should choose a vendor that has adopted a technically sound and comprehensive security system. Map your security control needs such as availability, integrity, confidentiality, privacy, and accountability to the provider’s capabilities. Ask the potential vendor about the practices and systems they use to protect your confidential data. Do they meet general as well as industry-specific compliance and security standards? Do they provide special measures to meet the unique security needs of your specific industry? Get satisfactory answers to these queries before you make the investment.