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What is Social Collaboration Software?

Social collaboration software covers private networking platforms that can be used by a company’s employees for communication and collaboration. They can utilize the solution to form teams for various projects, use instant messaging to communicate, and manage their tasks easily. Advanced social collaboration software offer a range of project management features as well as tools for video and phone communication, and file sharing. Your team members can use this solution to share files privately and securely. Leading social collaboration systems include HipChat, Slack, Podio, Wrike, and eXo Platform. For information on these apps as well as other popular ones you can read our comprehensive reviews, and also check out the current topper in this category monday.com.

Social Collaboration Software

Top 13 Most Popular Social Collaboration Software

Order by:
monday.com reviews
1.
monday.com

Our Score 9.8

User Satisfaction 99%

2019 Webby awards winners for best productivity app monday.com is the easiest way for your team to plan, organize, and track projects. Globally loved by over 80,000 teams Read Reviews

Wrike reviews
2.
Wrike

Our Score 9.7

User Satisfaction 99%

Wrike is a winner of the 2018 Best Project Management Software Award. It lets you prioritize your assignments, monitor updates in real time, and give timely feedback. Read Reviews

Zoho Projects reviews
3.
Zoho Projects

Our Score 9.1

User Satisfaction 99%

Zoho Projects is a free online project planning and collaboration software tool that helps to get your projects done faster. Read Reviews

Asana reviews
4.
Asana

Our Score 9.3

User Satisfaction 96%

Asana is a popular task and project management tool that allows for an easier team collaboration and communication. Read Reviews

Jive reviews
5.
Jive

Our Score 9.0

User Satisfaction 97%

Jive is a software tool that gives you one place with everything you need to get your job done. It offers integrated mobile apps that keep you connected. Read Reviews

Chatter reviews
6.
Chatter

Our Score 9.0

User Satisfaction N/A

Chatter is a real-time enterprise social collaboration tool that connects employees and drives efficiency within an organization. Read Reviews

Workplace by Facebook reviews
7.
Workplace by Facebook

Our Score 9.0

User Satisfaction 92%

Collaboration tool built on the most popular social network. Read Reviews

Samepage reviews
8.
Samepage

Our Score 8.9

User Satisfaction 99%

Samepage is a comprehensive collaboration solution for business teams that offers a wide range of functionalities. Read Reviews

Social Tables reviews
9.
Social Tables

Our Score 8.9

User Satisfaction 99%

Right from planning to execution, Social Tables makes guest management, table charts and seating arrangement easier and more fun to perform. Read Reviews

Zimbra reviews
10.
Zimbra

Our Score 8.8

User Satisfaction 99%

Zimbra is a software platform that allows you to share files and folders securely and communicate with team members all over the world. Read Reviews

Azendoo reviews
11.
Azendoo

Our Score 8.5

User Satisfaction 100%

Azendoo is a software tool that groups all your teamwork in one place so that you can plan, share, and get organized together. Read Reviews

Alma Suite reviews
12.
Alma Suite

Our Score 8.0

User Satisfaction 95%

A simple application and a private social network, combined with an easy-to-use task manager that improves communication inside companies and with clients. Read Reviews

IBM Connections reviews
13.
IBM Connections

Our Score 8.2

User Satisfaction 99%

The business social networking platform allows companies to use the full potential of their team's communication, and to develop intelligent solutions. Read Reviews

How To Choose the Best Social Collaboration Software

There are plenty of good quality social collaboration tools out there. This makes it difficult to select the best social collaboration software programs for enterprises or SMBs. That is why we have prepared this buyer’s guide for you. It will provide you with pointers on what to look for in the best social collaboration tools and what aspects to be wary of.

Get to know each product with free trial

Most leading social collaboration software providers offer a free trial or demo. This plan is great as it gives you time to check out the app’s features and functionalities at no cost. You can use the free trial period to gauge how a particular app can boost your business and also do a general comparison of different solutions. We recommend you start by signing up and trying out the list of apps that have the received high SmartScore rankings and user satisfaction rating in the social collaboration software reviews on our website to choose the best social collaboration software for your company. These apps are: Samepage reviews and Cliqtalk.

Targeted Businesses

  • Startups and small businesses can use social collaboration software to boost online team efficiency.
  • Medium-sized companies can use the tool instead of old-fashioned emails.
  • Large organizations can use social collaboration tools to share media and content via online communities.

What are Examples of Social Collaboration Software?

  • Samepage: Samepage is a comprehensive collaboration app for small business and big organizations.
  • Chatter: Chatter is a real-time enterprise social collaboration app that links employees and drives efficiency within an organization.
  • Ryver:  Ryver offers in one effective system the efficiency of chat and the clarity of threaded discussions.
  • HyperOffice: HyperOffice provides a potent online collaboration tool that can be used to do more than just share files and documents.
  • PlushForums: PlushForums enables individuals and businesses to use social media to organize coherent real-time discussions.

Types of Social Collaboration Software

  • Enterprise chat – Facilitates team communication by merging private messaging and group chat in both real-time and persistent modes.
  • File sync and share – Makes it easy to share files and comment on them.
  • Shared task management – Team members can track their own tasks and also share tasks with others.
  • Social content management systems – The main advantage is these offer built-in sophisticated document management features plus support for complex workflows.
  • Enterprise social networks – This type of software creates entire collaborative environments for teams to work within.

Key Features in Social Collaboration Software

The following common features are part of social collaboration software:

  • User profiles – Gives detailed information about each user
  • Connections – Helps users connect with others
  • Activity streams – Contains discussions and other activities
  • Spaces – Helps users post content and share it with others
  • Wikis – Users can access content through this feature
  • Forums – Customers can post their opinions and comments, and reply to others’ queries
  • Documents – You can create and share documents
  • Websites – Customer portals can be created for self-service
  • Unified search – Helps to make search easy
  • Dashboards – Provide a quick glance at important data
  • Calendars – Help to keep track of appointments and deadlines
  • Tasks management – Help you manage tasks and get them done on schedule
  • Mobile apps – You can use them to access the system on your smartphone or tablet

Benefits of a Good Social Collaboration Software

Our detailed comparisons show that a top quality social collaboration software offers the following benefits:

  • Better understanding of projects throughout the company
  • Easier transfer of knowledge
  • Helps to build stronger teams through effective communication
  • You can build better products when employees use social collaboration software for product enhancements
  • The work culture in a company improves when employees support each other through social collaboration

Interaction Supported by Social Collaboration Software

Social collaboration software supports the following four common types of interaction:

  • Work collaboration – This occurs when employees work closely together towards shared goals. Examples are task forces, project teams, and functional units.
  • Knowledge sharing – In companies, employees transfer their expertise and know-how to other workers.
  • Cooperation – This happens when employees with different goals work together around some activity or project to help everyone get what they need.
  • Community – This happens when employees connect with each other, feel a sense of camaraderie, and create emotional bonds. Building community across functions, locations, and teams can boost employee engagement.

Latest Trends

Watch out for the following trends in the development of social collaboration software:

  • SMAC – These are social, mobile, analytics, and cloud. The need of the hour is for all of these technologies to come together to offer a unified experience.
  • Great user experience – This is the age of the millennials who are used to platforms like Twitter and Facebook. This generation will not settle for anything less than an awesome user interface.
  • Unification – Social collaboration software vendors are working towards developing a unified database of all data and content that people generate and consume. They are attempting to bring social collaboration and sharing to email user interface.

Potential Issues

The following issues can hamper your company’s successful adoption of social collaboration software:

  • Not telling your employees: It makes no sense if you invest in a social collaboration software, but do not tell your employees about the benefits of using it. Build interest among your employees and motivate them to use the tool to boost productivity.
  • Not picking the right tools: You should select a social collaboration software that benefits the entire organization and not just one unit. Most of your workers should be able to relate to the tool and it should help your company with tangible results such as simplifying a difficult business process or boosting user productivity.
  • Utilizing a static tool: The software should be able to scale up to the growing needs of your company. You should be able to find innovative uses for the application and it should be able to serve multiple goals in the future.

We hope this buyer’s guide has made you an expert on what to look for in social collaboration software. Be clear about your requirements and shortlist systems that offer what you need to zero in on the right app for your company.

List of Social Collaboration Software Companies

Updated

Selected products (0)

1.
monday.com

Our Score 9.8

User Satisfaction 99%

2019 Webby awards winners for best productivity app monday.com is the easiest way for your team to plan, organize, and track projects. Globally loved by over 80,000 teams Read Reviews

  • Pricing: $25
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API

2.
Wrike

Our Score 9.7

User Satisfaction 99%

Wrike is a winner of the 2018 Best Project Management Software Award. It lets you prioritize your assignments, monitor updates in real time, and give timely feedback. Read Reviews

  • Pricing: free
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Annual Subscription, Quote-based
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API

3.
Asana

Our Score 9.3

User Satisfaction 96%

Asana is a popular task and project management tool that allows for an easier team collaboration and communication. Read Reviews

  • Pricing: $9.99
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Free, Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted

4.
Chatter

Our Score 9.0

User Satisfaction N/A%

Chatter is a real-time enterprise social collaboration tool that connects employees and drives efficiency within an organization. Read Reviews

  • Pricing: $15
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business
  • Deployment: Cloud Hosted

5.
Jive

Our Score 9.0

User Satisfaction 97%

Jive is a software tool that gives you one place with everything you need to get your job done. It offers integrated mobile apps that keep you connected. Read Reviews

  • Pricing: $19.95
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, On Premise

6.
Salesforce Community Cloud

Our Score 9.0

User Satisfaction 100%

A highly flexible customer experience management for building different types of personalized and branded communities. Read Reviews

  • Pricing: By quote
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Quote-based
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API

7.
Workplace by Facebook

Our Score 9.0

User Satisfaction 92%

Collaboration tool built on the most popular social network. Read Reviews

  • Pricing: free
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted

8.
Samepage

Our Score 8.9

User Satisfaction 99%

Samepage is a comprehensive collaboration solution for business teams that offers a wide range of functionalities. Read Reviews

  • Pricing: Free
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted

9.
Social Tables

Our Score 8.9

User Satisfaction 99%

Right from planning to execution, Social Tables makes guest management, table charts and seating arrangement easier and more fun to perform. Read Reviews

  • Pricing: by quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted

10.
Zimbra

Our Score 8.8

User Satisfaction 99%

Zimbra is a software platform that allows you to share files and folders securely and communicate with team members all over the world. Read Reviews

  • Pricing: by quote
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, One-time payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, On Premise

Our Score Read More

Our website makes use of our special SmartScore™ system to examine all the products in the Social Collaboration Software category so that we can help you pick the best possible app. It compares and contrasts the following metrics: key components, collaboration capabilities, customization, available integrations, user friendliness, customer support, security, support for mobile devices, general media ratings. As of now, Wrike is the leader in this category and we gave it the highest score in our tests. After thorough examination it had the best results among its competitors and our reviewers strongly suggest that you consider it as one of the alternatives for your needs.

User Satisfaction Read More

An overview of total user satisfaction with the services in our Social Collaboration Software category calculated using our unique algorythm that finds user reviews, comments and opinions across a broad range of social media sites to help you make an informed purchase decision.

99%

99%

96%

N/A

97%

100%

92%

99%

99%

99%

Pricing Read More

Each vendor in the Social Collaboration Software category will provide a different group of pricing packages for its app and every plan will include a different set of features. Below we list the general pricing for the most affordable package offered for each app. Please note that advanced features may cost extra.

$25

free

$9.99

$15

$19.95

By quote

free

Free

by quote

by quote

Devices Supported Read More

A summary of what type of devices and operating systems are supported by the listed B2B services in the Social Collaboration Software category, including mobile platforms and web-based solutions.

Windows

Android

iPhone/iPad

Mac

Web-based

Laguages Supported Read More

Learn which languages and geographies are served by the popular B2B solutions in the Social Collaboration Software category, including services aimed at international markets and created for multi-cultural groups of employees.

Pricing Model Read More

Find out what pricing packages are provided by the vendors in the Social Collaboration Software category to see which one fits your business requirements and budget best. Keep in mind that specific solutions can support free or freemium accounts for you to test first.

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types Read More

A brief look at what kinds of companies a given B2B software in the Social Collaboration Software category is designed for, from small businesses and non-profits to large enterprises.

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment Read More

A summary of what types of software deployement are offered by every B2B vendor in the Social Collaboration Software category. While most of modern SaaS services are cloud-hosted certain services might offer an on-site deployment model as well.

Cloud Hosted

On Premise

Open API