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What is Social Collaboration Software?

Social collaboration software covers private networking platforms that can be used by a company’s employees for communication and collaboration. They can utilize the solution to form teams for various projects, use instant messaging to communicate, and manage their tasks easily. Advanced social collaboration software offer a range of project management features as well as tools for video and phone communication, and file sharing. Your team members can use this solution to share files privately and securely. Leading social collaboration systems include HipChat, Slack, Podio, Wrike, and eXo Platform. For information on these apps as well as other popular ones you can read our comprehensive reviews, and also check out the current topper in this category Asana.

Social Collaboration Software

Top 12 Most Popular Social Collaboration Software

Wrike reviews
1.
Wrike

Our Score 9.7

User Satisfaction 99%

Wrike is a winner of the 2017 Best Project Management Software Award. It lets you prioritize your assignments, monitor updates in real time, and give timely feedback. Read Reviews

Zoho Projects reviews
2.
Zoho Projects

Our Score 8.5

User Satisfaction 99%

Zoho Projects is a free online project planning and collaboration software tool that helps to get your projects done faster. Read Reviews

Asana reviews
3.
Asana

Our Score 9.6

User Satisfaction 96%

Asana is a popular task and project management tool that allows for an easier team collaboration and communication. Read Reviews

Jive reviews
4.
Jive

Our Score 9.0

User Satisfaction 97%

Jive is a software tool that gives you one place with everything you need to get your job done. It offers integrated mobile apps that keep you connected. Read Reviews

Chatter reviews
5.
Chatter

Our Score 9.0

User Satisfaction 99%

Chatter is a real-time enterprise social collaboration tool that connects employees and drives efficiency within an organization. Read Reviews

Samepage reviews
6.
Samepage

Our Score 8.9

User Satisfaction 99%

Samepage is a comprehensive collaboration solution for business teams that offers a wide range of functionalities. Read Reviews

Social Tables reviews
7.
Social Tables

Our Score 8.9

User Satisfaction 99%

Right from planning to execution, Social Tables makes guest management, table charts and seating arrangement easier and more fun to perform. Read Reviews

Zimbra reviews
8.
Zimbra

Our Score 8.8

User Satisfaction 99%

Zimbra is a software platform that allows you to share files and folders securely and communicate with team members all over the world. Read Reviews

Azendoo reviews
9.
Azendoo

Our Score 8.5

User Satisfaction 100%

Azendoo is a software tool that groups all your teamwork in one place so that you can plan, share, and get organized together. Read Reviews

Ryver reviews
10.
Ryver

Our Score 8.2

User Satisfaction 99%

Ryver is a seamless cloud application that enables companies to become faster and more flexible in how they collaborate and communicate. Read Reviews

Alma Suite reviews
11.
Alma Suite

Our Score 8.0

User Satisfaction 95%

A simple application and a private social network, combined with an easy-to-use task manager that improves communication inside companies and with clients. Read Reviews

IBM Connections reviews
12.
IBM Connections

Our Score 8.2

User Satisfaction 99%

The business social networking platform allows companies to use the full potential of their team's communication, and to develop intelligent solutions. Read Reviews

How To Choose the Best Social Collaboration Software

There are plenty of good quality social collaboration software tools out there. This makes it difficult to select the best Social collaboration software programs for enterprises or SMBs. That is why we have prepared this buyer’s guide for you. It will provide you pointers on what to look for in the best Social Collaboration software platforms and what aspects to be wary of.

Get to know each product with free trial

Most leading social collaboration software providers offer a free trial or demo. This plan is great as it gives you time to check out the app’s features and functionalities at no cost. You can use the free trial period to gauge how a particular app can boost your business and also do a general comparison of different solutions. We recommend you start by signing up and trying out the list of apps that have the received high SmartScore rankings and user satisfaction rating in the social collaboration software reviews on our website to choose the best social collaboration software for your company. These apps are: Samepage reviews and Cliqtalk.

Targeted Businesses

  • Startups and small businesses can use social collaboration software to boost online team efficiency.
  • Medium-sized companies can use the tool instead of old-fashioned emails.
  • Large organizations can use social collaboration tools to share media and content via online communities.

What are Examples of Social Collaboration Software?

  • Samepage: Samepage is a comprehensive collaboration app for small business and big organizations.
  • Chatter: Chatter is a real-time enterprise social collaboration app that links employees and drives efficiency within an organization.
  • Ryver:  Ryver offers in one effective system the efficiency of chat and the clarity of threaded discussions.
  • HyperOffice: HyperOffice provides a potent online collaboration tool that can be used to do more than just share files and documents.
  • PlushForums: PlushForums enables individuals and businesses to use social media to organize coherent real-time discussions.

Types of Social Collaboration Software

  • Enterprise chat – Facilitates team communication by merging private messaging and group chat in both real-time and persistent modes.
  • File sync and share – Makes it easy to share files and comment on them.
  • Shared task management – Team members can track their own tasks and also share tasks with others.
  • Social content management systems – The main advantage is these offer built-in sophisticated document management features plus support for complex workflows.
  • Enterprise social networks – This type of software creates entire collaborative environments for teams to work within.

Key Features in Social Collaboration Software

The following common features are part of social collaboration software:

  • User profiles – Gives detailed information about each user
  • Connections – Helps users connect with others
  • Activity streams – Contains discussions and other activities
  • Spaces – Helps users post content and share it with others
  • Wikis – Users can access content through this feature
  • Forums – Customers can post their opinions and comments, and reply to others’ queries
  • Documents – You can create and share documents
  • Websites – Customer portals can be created for self-service
  • Unified search – Helps to make search easy
  • Dashboards – Provide a quick glance at important data
  • Calendars – Help to keep track of appointments and deadlines
  • Tasks management – Help you manage tasks and get them done on schedule
  • Mobile apps – You can use them to access the system on your smartphone or tablet

Benefits of a Good Social Collaboration Software

Our detailed comparisons show that a top quality social collaboration software offers the following benefits:

  • Better understanding of projects throughout the company
  • Easier transfer of knowledge
  • Helps to build stronger teams through effective communication
  • You can build better products when employees use social collaboration software for product enhancements
  • The work culture in a company improves when employees support each other through social collaboration

Interaction Supported by Social Collaboration Software

Social collaboration software supports the following four common types of interaction:

  • Work collaboration – This occurs when employees work closely together towards shared goals. Examples are task forces, project teams, and functional units.
  • Knowledge sharing – In companies, employees transfer their expertise and know-how to other workers.
  • Cooperation – This happens when employees with different goals work together around some activity or project to help everyone get what they need.
  • Community – This happens when employees connect with each other, feel a sense of camaraderie, and create emotional bonds. Building community across functions, locations, and teams can boost employee engagement.

Latest Trends

Watch out for the following trends in the development of social collaboration software:

  • SMAC – These are social, mobile, analytics, and cloud. The need of the hour is for all of these technologies to come together to offer a unified experience.
  • Great user experience – This is the age of the millennials who are used to platforms like Twitter and Facebook. This generation will not settle for anything less than an awesome user interface.
  • Unification – Social collaboration software vendors are working towards developing a unified database of all data and content that people generate and consume. They are attempting to bring social collaboration and sharing to email user interface.

Potential Issues

The following issues can hamper your company’s successful adoption of social collaboration software:

  • Not telling your employees: It makes no sense if you invest in a social collaboration software, but do not tell your employees about the benefits of using it. Build interest among your employees and motivate them to use the tool to boost productivity.
  • Not picking the right tools: You should select a social collaboration software that benefits the entire organization and not just one unit. Most of your workers should be able to relate to the tool and it should help your company with tangible results such as simplifying a difficult business process or boosting user productivity.
  • Utilizing a static tool: The software should be able to scale up to the growing needs of your company. You should be able to find innovative uses for the application and it should be able to serve multiple goals in the future.

We hope this buyer’s guide has made you an expert on what to look for in social collaboration software. Be clear about your requirements and shortlist systems that offer what you need to zero in on the right app for your company.

List of Social Collaboration Software Companies

Updated

Selected products (0)

1.
Asana

Our Score 9.6

User Satisfaction 96%

Asana is a popular task and project management tool that allows for an easier team collaboration and communication. Read Reviews

  • Pricing: $9.99
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Free, Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted

2.
Jive

Our Score 9.0

User Satisfaction 97%

Jive is a software tool that gives you one place with everything you need to get your job done. It offers integrated mobile apps that keep you connected. Read Reviews

  • Pricing: $19.95
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, On Premise

3.
Chatter

Our Score 9.0

User Satisfaction 99%

Chatter is a real-time enterprise social collaboration tool that connects employees and drives efficiency within an organization. Read Reviews

  • Pricing: $15
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business
  • Deployment: Cloud Hosted

4.
Workplace by Facebook

Our Score 9.0

User Satisfaction 95%

Collaboration tool built on the most popular social network. Read Reviews

  • Pricing: free
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted

5.
Salesforce Community Cloud

Our Score 9.0

User Satisfaction 100%

A highly flexible customer experience management for building different types of personalized and branded communities. Read Reviews

  • Pricing: By quote
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Quote-based
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API

6.
Samepage

Our Score 8.9

User Satisfaction 99%

Samepage is a comprehensive collaboration solution for business teams that offers a wide range of functionalities. Read Reviews

  • Pricing: free
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted

7.
Social Tables

Our Score 8.9

User Satisfaction 99%

Right from planning to execution, Social Tables makes guest management, table charts and seating arrangement easier and more fun to perform. Read Reviews

  • Pricing: by quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted

8.
Zimbra

Our Score 8.8

User Satisfaction 99%

Zimbra is a software platform that allows you to share files and folders securely and communicate with team members all over the world. Read Reviews

  • Pricing: by quote
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, One-time payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, On Premise

9.
Azendoo

Our Score 8.5

User Satisfaction 100%

Azendoo is a software tool that groups all your teamwork in one place so that you can plan, share, and get organized together. Read Reviews

  • Pricing: $7.50
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API

10.
Ryver

Our Score 8.2

User Satisfaction 99%

Ryver is a seamless cloud application that enables companies to become faster and more flexible in how they collaborate and communicate. Read Reviews

  • Pricing: $99
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted

Our Score Read More

Our website employs our special SmartScore™ method to analyze all the solutions in the Social Collaboration Software category to help you decide on the best possible service. It takes into consideration the following metrics: key components, collaboration possibilities, custom elements, available integrations, ease of use, help & support, how secure a software is, support for smartphones and tablets, scores in other media. Currently, Asana is the leader in this category and our experts are really satisfied with it. Following extensive research and analysis it got the best results among its competitors and our experts strongly suggest that you include it as one of the alternatives for your company.

User Satisfaction Read More

An overview of total user satisfaction with the solutions in our Social Collaboration Software category calculated using our unique algorythm that gathers customer reviews, comments and opinions across a wide range of social media sites to help you make an informed purchase decision.

96%

97%

99%

95%

100%

99%

99%

99%

100%

99%

Pricing Read More

Each vendor in the Social Collaboration Software category will offer a different group of pricing plans for its app and each package will include a unique set of tools. Below we list the overal pricing for the most affordable plan offered for each product. Keep in mind that advanced features may have an extra cost.

$9.99

$19.95

$15

free

By quote

free

by quote

by quote

$7.50

$99

Devices Supported Read More

An overview of what type of devices and operating systems are supported by the listed B2B solutions in the Social Collaboration Software category, including mobile platforms and web-based solutions.

Windows

Android

iPhone/iPad

Mac

Web-based

Laguages Supported Read More

Check which languages and geographies are supported by the best B2B apps in the Social Collaboration Software category, including solutions designed for international markets and prepared for multi-cultural teams of employees.

Pricing Model Read More

Examine which pricing plans are provided by the vendors in the Social Collaboration Software category to see which one suits your business preferences and expenses best. Be aware that certain apps can provide free or freemium accounts for you to test first.

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types Read More

An overview of which groups of customers a selected B2B platform in the Social Collaboration Software category aims for, from small businesses and non-profits to big enterprises.

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment Read More

An overview of what types of product deployement are supported by every B2B vendor in the Social Collaboration Software category. Even though most of modern SaaS solutions are cloud-hosted there are services may offer an on-site deployment model as well.

Cloud Hosted

On Premise

Open API

Post by Alex Hillsberg