Project collaboration software enables your team members or departments to collaborate closely together on particular plans or assignments, keeping all employees updated and plans on target. You'll be able to store all relevant files, emails, documents, and other information in one hub and allow or manage access to users. It's also possible to keep communication open between contributors, crews, or business units and spot and resolve work relationship issues in the bud, ensuring deliverables and deadlines are accomplished. At the same time, project collaboration software can aid users to cooperate in real time even when separated by location, a important feature for any company that employs an international or cross-continental set of employees.
Disaster recovery and security are two main aspects that need to be considered by SaaS consumers when evaluating potential vendors.
Many SaaS providers do not have a disaster recovery site. Therefore, ask the following queries to your shortlisted providers: How do you test your disaster recovery procedures? What is your recovery time? How often do you test? Do you have dispersed infrastructure; are your chief site and your disaster recovery site placed in different geographical locations?
You need to be aware that many SaaS providers do not use enterprise-grade infrastructure to deploy SaaS apps. Many solutions have multiple providers. For example, there may be a firewall provider, an Internet provider, and a few others too in the mix. If a concern rears up, there is a lot of finger-pointing. This problem is common with on-premise IT systems. The solution is to decrease the number of vendors so that there is answerability to ensure they take responsibility about performance.
Ask the potential SaaS vendors the following queries about security: Is your firm SAS70 compliant? What security processes are used at your facilities? What security audits and principles does your company follow? Who manages access and identity management, web application firewalls, log file management, and network connectivity?
Needless to say, take your time to research carefully and get the answers to the above queries before you invest in a suitable SaaS product.