Project collaboration software enables your team members or company sections to work closely together on particular ideas or activities, keeping all users updated and deadlines on target. You'll be able to store all relevant files, emails, documents, and other information in one location and allow or manage access to users. It's also possible to keep communication open between contributors, crews, or departments and identify and stop work relationship challenges in the bud, ensuring deliverables and plans are achieved. At the same time, project collaboration software can assist users to collaborate in real time even when separated by location, a key element for any firm that uses a global or cross-continental set of employees.
Disaster recovery and security are two key elements that need to be considered by SaaS purchasers when evaluating potential vendors.
Many SaaS providers do not have a disaster recovery site. Therefore, ask the following questions to your shortlisted vendors: How do you test your disaster recovery procedures? What is your recovery time? How often do you test? Do you have dispersed infrastructure; are your main site and your disaster recovery site situated in different geographical locations?
You need to be aware that many SaaS vendors do not use enterprise-grade infrastructure to install SaaS apps. Many programs have multiple providers. For instance, there may be a firewall provider, an Internet provider, and a few others too in the mix. If an issue rears up, there is a lot of finger-pointing. This problem is common with on-premise IT systems. The solution is to decrease the number of vendors so that there is answerability to ensure they take responsibility about performance.
Ask the potential SaaS providers the following questions about security: Is your company SAS70 compliant? What security measures are used at your facilities? What security audits and principles does your firm follow? Who manages access and identity management, web application firewalls, log file management, and network connectivity?
Needless to say, take your time to research carefully and get the answers to the above questions before you invest in a suitable SaaS solution.