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Top 10 Online Community Software

1

Wrike

Our score: 9.7 User satisfaction: 99%

A collaboration software with user-friendly navigation and flexible project views for easier project management. It gives you a bird's eye view of your projects to get a better feel of the progress of your efforts. Moreover, its powerful reporting and analytics tools also help you generate accurate reports with actionable insights.

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  • Pricing: free
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Annual Subscription, Quote-based
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
2

Salesforce Community Cloud

Our score: 9.0 User satisfaction: 100%

Salesforce Community Cloud allows you to make personalized and branded online communities. This highly flexible software connects this community, whether for discussions, help forums, or otherwise, to your Salesforce CRM and integrates an end-to-end customer experience in one platform.

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  • Pricing: By quote
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Quote-based
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
3

Zimbra

Our score: 8.8 User satisfaction: 99%

A software platform that lets you share files and folders securely and communicate with team members. It provides social tools that let users create blogs, microblogs, wikis, and forums. Zimbra also streamlines content creation and editing, with support for media galleries, video embedding, and tagging.

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  • Pricing: by quote
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, One-time payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, On Premise
4

Vanilla Forums

Our score: 8.7 User satisfaction: 99%

A cloud-based online community tool that enables businesses to create engaging and interactive online forums for their customers and potential clients. Sporting an easy-to-use interface, Vanilla Forums ensures businesses will find a way to boost customer service and enhance audience loyalty to increase their sales.

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  • Pricing: $689
  • Devices Supported: Web-based
  • Pricing Model: Free, Monthly payment, Quote-based
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
5

eXo Platform

Our score: 8.6 User satisfaction: N/A

An open-source social networking solution built as a collaboration tool. It features an intuitive UI and a social-media friendly design that lets you view and comment on posts, share docs, create groups, and more. With its tools uniquely integrated around a social layer, eXo generates spontaneous engagement among its users.

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  • Pricing: $6
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment:
6

Workplace by Facebook

Our score: 9.0 User satisfaction: 92%

A private social network for businesses that leverages the interface of the most widely-used social media worldwide. With this, employees can create and join work and project groups, post announcements, share files and data, and organize corporate events.

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  • Pricing: free
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted
7

Zoho Discussions

Our score: 8.4 User satisfaction: 99%

Zoho Discussions is a tool that helps you to set up your own customer support communities where problems are solved and ideas exchanged. It uses SSO technology for user convenience, 15-language support, extensive rebranding capabilities, and a robust feature set that any modern online community requires.

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  • Pricing: $12
  • Devices Supported: Mac, Web-based
  • Pricing Model: Monthly payment
  • Customer Types: Small Business, Large Enterprises
  • Deployment:
8

Disciple

Our score: 8.4 User satisfaction: 97%

Disciple is an online community software that helps you build and manage your community, all with no coding required. You can design your community on a desktop or mobile, empower it with social media-like features, and control your communities with a singular Disciple Console.

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  • Pricing: By quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API
9

Zoho Connect

Our score: 8.3 User satisfaction: 97%

A social networking software that allows people to connect and share ideas with colleagues. Users can post messages, leave comments, share files, and conduct real-time discussions. It functions as a private social network where members can communicate, collaborate, and exchange ideas with co-workers.

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  • Pricing: Free
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment:
10

Magentrix

Our score: 8.3 User satisfaction: N/A

Magentrix is an intuitive social networking platform where you can share resources, communicate, and collaborate. It has onboard CRM capabilities by integrating with Salesforce and Microsoft Dynamics CRM and supports e-learning and custom intranet portal functions.

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  • Pricing: $350
  • Devices Supported: Windows, Linux, Mac, Web-based
  • Pricing Model: Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted

Our Score

Our review platform utilizes our special SmartScore™ algorithm to analyze all the software in the Online Community Software category in orded to help you choose the best possible software. It pays attention to the following metrics: key modules, collaboration capabilities, customization, available integrations, user friendliness, customer support, how secure a software is, mobility, media rating. At the moment, Wrike is the leader in this category and our experts are really satisfied with it. Following extensive evaluation it had the best results among its competitors and our reviewers strongly suggest that you include it as one of the options for your company.

Our Score
9.7

Wrike Features

9.0

Salesforce Community Cloud Features

8.8

Zimbra Features

8.7

Vanilla Forums Features

8.6

eXo Platform Features

9.0

Workplace by Facebook Features

8.4

Zoho Discussions Features

8.4

Disciple Features

8.3

Zoho Connect Features

8.3

Magentrix Features

User Satisfaction

A summary of general user satisfaction with the services in our Online Community Software category calculated using our unique algorythm that collects user reviews, comments and opinions across a broad set of social media sites in order to help you make an informed buying decision.

User Satisfaction

99%

100%

99%

99%

N/A

92%

99%

97%

97%

N/A

Pricing

Every vendor in the Online Community Software category will offer a different group of pricing packages for its service and each plan will include a varied set of features. Below we list the general pricing for the most affordable package offered for each service. Keep in mind that advanced features may cost extra.

Pricing

free

By quote

by quote

$689

$6

free

$12

By quote

Free

$350

Devices Supported

An analysis of what kind of devices and operating systems are supported by the listed B2B solutions in the Online Community Software category, including mobile platforms and web-based solutions.

Devices Supported

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Pricing Model

Examine what pricing models are offered by the vendors in the Online Community Software category to check which one suits your business preferences and expenses best. Note that certain apps can provide free or freemium accounts for you to try out first.

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types

An overview of which kinds of customers a given B2B solution in the Online Community Software category is designed for, from small businesses and non-profits to large enterprises.

Customer Types

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment

An overview of what styles of software deployement are offered by every B2B vendor in the Online Community Software category. Even though most of modern SaaS solutions are cloud-hosted there are services may offer an on-site deployment model as well.

Deployment

Cloud Hosted

On Premise

Open API

By Jenny Chang

Senior writer at FinancesOnline who writes about a wide range of SaaS and B2B products, including trends and issues on e-commerce, accounting and customer service software. She’s also covered a wide range of topics in business, science, and technology for websites in the U.S., Australia and Singapore, keeping tabs on edge tech like 3D printed health monitoring tattoos and SpaceX’s exploration plans.

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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